CenturyLink Terms & Conditions

CENTURYLINK PRICE FOR LIFE INTERNET SERVICE (10 Mbps - 100 Mbps)

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information.

Service and offer are not available everywhere. Residential customers only. Limited time offer. Credit check, deposit or prepayment with a credit or debit card may be required. Rate requires new Internet subscription and paperless billing. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee; subject to increase, even with Price For Life) or one-time purchase option (up to $150). If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply to a purchased modem. Self-installation, if available at customer’s location, may be selected; a one-time Shipping and Handling (“S&H”) $50 fee will apply to self-install modem lease/purchase. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See www.centurylink.com/feesandtaxes for taxes. Prepayment: If offer requires monthly pre-payment with a credit or debit card account payment, service will begin on the date your Service order is completed and each prepaid billing cycle is 30 days. Service automatically renews monthly until cancelled by customer. Prepaid payments for unused service will not be refunded or credited to account. To cancel, Customer must log-in to account portal and click cancel to place the request.

CENTURYLINK FIBER GIGABIT:

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information.

Service and offer are not available everywhere. Residential customers only. Limited time offer. Credit check, deposit or prepayment with a credit or debit card may be required. Rate is subject to change. Rate requires new Internet subscription and paperless billing. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee; subject to increase) or one-time purchase option (up to $150). If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply to a purchased modem. Self-installation, if available at customer’s location, may be selected; a one-time Shipping and Handling (“S&H”) $50 fee will apply to self-install modem lease/purchase. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Plan cannot be combined with other promotions. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Plan cannot be combined with other promotions. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See www.centurylink.com/feesandtaxes for taxes. Prepayment: If offer requires monthly pre-payment with a credit or debit card account payment, service will begin on the date your Service order is completed and each prepaid billing cycle is 30 days. Service automatically renews monthly until cancelled by customer. Prepaid payments for unused service will not be refunded or credited to account. To cancel, Customer must log-in to account portal and click cancel to place the request.

DOUBLE PLAY: Price for Life Internet (10 Mbps – 100 Mbps) and Unlimited Home Phone

*Voice fees include those that are federal, state, or local government permitted and mandated, such as 911 and Universal Service Fund.  These CenturyLink surcharges may also apply:  Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee apply.  These are neither taxes nor required by law but set by CenturyLink and may change.  Taxes also apply.  For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information.

Service and offer are not available everywhere. Limited time offer. Rate is available to qualifying residential customers who are new to Price For Life service offers. Credit check, deposit or prepayment with a credit or debit card may be required. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee; subject to increase, even with Price For Life) or one-time purchase option (up to $150). If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply to a purchased modem. Self-installation, if available at customer’s location, may be selected; a one-time Activation and Shipping fee (up to $50) will apply to self-install modem lease/purchase. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.   See www.centurylink.com/feesandtaxes for taxes. Unlimited Home Phone: Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Prepayment: If offer requires monthly pre-payment with a credit or debit card account payment, service will begin on the date your Service order is completed and each prepaid billing cycle is 30 days. Service automatically renews monthly until cancelled by customer. Prepaid payments for unused service will not be refunded or credited to account. To cancel, Customer must log-in to account portal and click cancel to place the request.

DOUBLE PLAY: Price for Life Fiber Gigabit and Unlimited Home Phone

*Voice fees include those that are federal, state, or local government permitted and mandated, such as 911 and Universal Service Fund.  These CenturyLink surcharges may also apply:  Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee apply.  These are neither taxes nor required by law but set by CenturyLink and may change.  Taxes also apply.  For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information.

Service and offer are not available everywhere. Limited time offer. Rate is available to qualifying residential customers who are new to Price For Life service offers. Credit check, deposit or prepayment with a credit or debit card may be required. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee; subject to increase, even with Price For Life) or one-time purchase option (up to $150). If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply to a purchased modem. Self-installation, if available at customer’s location, may be selected; a one-time Activation and Shipping fee (up to $50) will apply to self-install modem lease/purchase. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). When cancelling service on any day other than the last day of your billing cycle, all monthly fees, including taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See www.centurylink.com/feesandtaxes for taxes. Unlimited Home Phone: Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Prepayment: If offer requires monthly pre-payment with a credit or debit card account payment, service will begin on the date your Service order is completed and each prepaid billing cycle is 30 days. Service automatically renews monthly until cancelled by customer. Prepaid payments for unused service will not be refunded or credited to account. To cancel, Customer must log-in to account portal and click cancel to place the request.

UNLIMITED NATIONWIDE LONG DISTANCE

Certain one-time installation fees and service charges may apply. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service.

*Voice fees include those that are federal, state, or local government permitted and mandated, such as 911 and Universal Service Fund.  These CenturyLink surcharges may also apply:  Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee apply.  These are neither taxes nor required by law but set by CenturyLink and may change.  Taxes also apply.  For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change.

Home Phone with Unlimited Nationwide Calling: Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo. customer may be moved to another plan. International calling billed separately.

DIRECTV®

ALL INCLUDED PACKAGE:  Ends 10/19/19. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $59.99/mo for SELECT All Included; $64.99/mo for ENTERTAINMENT All Included; $69.99/mo for CHOICE All Included; $79.99/mo for XTRA All Included; $84.99/mo for ULTIMATE All Included; $134.99/mo for PREMIER All Included for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $81/mo for SELECT All Included; $93/mo for ENTERTAINMENT All Included; $110/mo for CHOICE All Included; $124/mo for XTRA All Included; $135/mo for ULTIMATE All Included; $189/mo for PREMIER All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. 24-mo. Bundle Discount: Price includes an additional $5/mo. credit for 24 months with XTRA All Included or above when bundled with qualifying CenturyLink service(s) and combined billing. Both svcs must remain active & in good standing to continue receiving bundle discount. After 24 mos. or loss of eligibility, then-prevailing rate for base pkg. applies unless canceled or changed by customer prior to end of the promotional period. Includes: All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit customers.

DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.

GENIE HD DVR UPGRADE OFFER: Includes instant rebates on one Genie HD DVR and up to three Genie Minis. Req’s SELECT Pkg or above; ÓPTIMO MÁS Pkg or above; or any int’l service bundle w/PREFERRED CHOICE Pkg. $99 fee applies for Wireless Genie Mini (model C41W) upgrade.  Whole-Home HD DVR functionality req’s an HD DVR connected to one television and a Genie Mini, H25 HD Receiver(s) or a DIRECTV Ready TV/Device in each additional room. Limit of three remote viewings per HD DVR at a time. Visit directv.com/genie for complete details.

INSTALLATION: Standard professional installation included in up to four rooms only. Custom installation extra. Applicable use tac adjustment may apply on the retail value of installation.

DIRECTV App & Mobile DVR: Available only in the US. (excl Puerto Rico and U.S.V.I.). Req’s compatible device. Live streaming channels based on your TV pkg & location. Not all channels available to stream out of home. To watch recorded shows on the go, must download to mobile device using Genie HD DVR model HR 44 or higher connected to home WiFi network. Rewind and fast-forward may not work. Limits: Mature, music, pay-per-view and some On Demand content is not available for downloading. 5 shows on 5 devices at once. All functions and programming subject to change at any time.

LOCALS: Eligibility for local channels based on service address. Not all networks available in all markets.

HD: HD television required. Number of HD channels based on TV Plan.

Programming, pricing, promotions, restrictions & terms subject to change & may be modified, discontinued or terminated at any time without notice. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.

HBO®, Cinemax® and related channel and service marks are the property og Home Box Office, Inc. Starz® and related channels and service marks are the property of Starz Entertainment, LLC. SHOWTIME is a registered trademark of Showtime Networks, Inc. a CBS company. Epix® is a registered trademark of Epix Entertainment LLC

©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

©2019 InternetServicePartners. All Rights Reserved. The name CenturyLink and the pathways logo are trademarks of CenturyLink.