CenturyLink Terms & Conditions

CENTURYLINK PRICE FOR LIFE INTERNET SERVICE (10 Mbps - 100 Mbps)

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are typically up to xx Mbps via a wired connection. Listed Internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information.

Service and offer are not available everywhere. Limited time offer. Residential customers only. Prepayment with a credit or debit card may apply. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee) or a one-time purchase option (up to $150) is available. If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply to a purchased modem. Self-installation, if available at customer’s location, may be selected; an up to $50 S&H fee applies to self-install modem lease/purchase. A professional technician installation fee of up to $125 may apply, if selected by customer or is required due to network technology at customer location. Month to month (sometimes referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See www.centurylink.com/feesandtaxes for taxes.

CENTURYLINK PRICE FOR LIFE FIBER GIGABIT:

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Listed Internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information.

Service and offer are not available everywhere. Limited time offer. Residential customers only. Prepayment with a credit or debit card may apply. A CenturyLink provided modem is included with Fiber Gigabit subscription. A professional technician installation fee of up to $125 will apply. Month to month (sometimes referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See www.centurylink.com/feesandtaxes for taxes.

Modem Offer: Limited time offer is available to new, residential CenturyLink customers who sign up for a new, qualifying Fiber Gigabit Internet plan. One modem per household in a 12-month period. High-Speed Internet Subscriber Agreement Equipment policy and additional restrictions apply. Equipment provided on a one-time basis (no exchanges, upgrades, substitutions, or replacements) and at CenturyLink's discretion. Offer may not be transferable or stackable with certain promotions. CenturyLink may change or cancel offer at its sole discretion without notice.

DOUBLE PLAY: PRICE FOR LIFE INTERNET AND HOME PHONE

*Voice fees include those that are federal, state, or local government permitted and mandated, such as 911 and Universal Service Fund. These CenturyLink surcharges may also apply: Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee apply. These are neither taxes nor required by law, but set by CenturyLink and may change. Taxes also apply. For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change.

10 Mbps - 100 Mbps:

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are typically up to xx Mbps via a wired connection. Listed Internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information.

FIBER GIGABIT:

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are typically up to 940 Mbps via a wired connection. Listed Internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information.

Service and offer are not available everywhere. Limited time offer. Rate is available to qualifying residential customers who are new to Price For Life service offers. Residential customers only. Prepayment with a credit or debit card may apply. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee) or a one-time purchase option (up to $150) is available. If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply to a purchased modem. Self-installation, if available at customer’s location, may be selected; an up to $50 S&H fee applies to self-install modem lease/purchase. A professional technician installation fee of up to $125 may apply, if selected by customer or is required due to network technology at customer location. Month to month (sometimes referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See www.centurylink.com/feesandtaxes for taxes. Home Phone with Unlimited Nationwide Calling: Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.

UNLIMITED NATIONWIDE LONG DISTANCE

Certain one-time installation fees and service charges may apply. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service.

*Voice fees include those that are federal, state, or local government permitted and mandated, such as 911 and Universal Service Fund. These CenturyLink surcharges may also apply: Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee apply. These are neither taxes nor required by law, but set by CenturyLink and may change. Taxes also apply. For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change.

Home Phone with Unlimited Nationwide Calling: Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.

Norton™ AntiVirus Online – Provides coverage for the specified number of devices during the subscription period with CenturyLink, which begins upon activation. Your subscription includes protection updates and features that may be added, modified or removed, subject to the Norton License Agreement on Symantec.com. Customers subscribing to CenturyLink Internet basic service (without features) or other ISPs are not eligible for NortonTM AntiVirus Online. Copyright © 2019 Symantec Corp. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo, Norton, Norton by Symantec, LifeLock, and the LockMan Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

CenturyLink @Ease: Residential CenturyLink High Speed Internet services (“HSI”) include Anti-Virus protection and a PC Health check-up except customers subscribing to CenturyLink Internet basic service (without features) or other ISPs are not eligible for Antivirus Online. For additional protection, HSI customers can subscribe to a CenturyLink @Ease Package (a monthly recurring fee will apply excluding taxes and any additional services not listed below). Standard Package includes Desktop and Internet Security, PC Support Services (“PCSS”) Level I, Online Backup (5GB), Inside Wire Maintenance and PC Protection Plan. Advanced Package includes Standard Package services (with Online Back-up (50GB) and PCSS Level II) and Equipment Lifetime Warranty with Modem Purchase. Ultra Package includes Advanced Package services (with 200GB Online Back-up and PCSS Level III), Identity Theft Protection, Roadside Assistance and Home Visit discount. Desktop and Internet Security, PCSS, and On-line back-up covers one High Speed Internet residential line (up to five devices per household) and PC Protection Plan covers two computers. One license applies to Inside Wire Maintenance, Modem Warranty, Roadside Protection and Identity Theft Protection (covers two individuals). Go to www.centurylink.com/easenow for complete Package descriptions. Additional restrictions will apply. Certain services within the CenturyLink @Ease packages are provided by third parties, not CenturyLink, and customers must agree to those third parties’ terms and conditions for such services.

DIRECTV®

DIRECTV BASE PACKAGE OFFERS: Offer ends 6/30/2019. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.) 1st & 2nd year Pricing: $35/mo for SELECT All Included; $40/mo for ENTERTAINMENT All Included; $45/mo for CHOICE All Included; $55/mo for XTRA All Included; $60/mo for ULTIMATE All Included; $110/mo for PREMIER All Included for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $81/mo for SELECT All Included; $93/mo for ENTERTAINMENT All Included; $110/mo for CHOICE All Included; $124/mo for XTRA All Included; $135/mo for ULTIMATE All Included; $189/mo for PREMIER All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. Subject to change 24-mo Bundle Discount: Prices include a $5 bundle discount for 24 months with XTRA packages and above when bundled with qualifying CenturyLink service(s) and combined billing. Both svcs and must remain active & in good standing to continue receiving bundle discount. After 24 mo. Or loss of eligibility, then-prevailing rate for base pkg. applies unless canceled or changed by customer prior to end of the promotional period. Includes: All Included TV Pkg. monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MAS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time) $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other addt’l fees & charges. Different offers may apply for eligible multi-dwelling unit customers.

DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Visit directv.com/legal or call for details.

GENIE HD DVR UPGRADE OFFER: Includes instant rebates on one Genie HD DVR and up to three Genie Minis. Req’s SELECT Pkg or above; ÓPTIMO MÁS Pkg or above; or any int’l service bundle w/PREFERRED CHOICE Pkg. $99 fee applies for Wireless Genie Mini (model C41W) upgrade.  Whole-Home HD DVR functionality req’s an HD DVR connected to one television and a Genie Mini, H25 HD Receiver(s) or a DIRECTV Ready TV/Device in each additional room. Limit of three remote viewings per HD DVR at a time. Visit directv.com/genie for complete details.

INSTALLATION: Standard professional installation included in up to four rooms only. Custom installation extra. Applicable use tac adjustment may apply on the retail value of installation.

DIRECTV App & Mobile DVR: Available only in the US. (excl Puerto Rico and U.S.V.I.). Req’s compatible device. Live streaming channels based on your TV pkg & location. Not all channels available to stream out of home. To watch recorded shows on the go, must download to mobile device using Genie HD DVR model HR 44 or higher connected to home WiFi network. Rewind and fast-forward may not work. Limits: Mature, music, pay-per-view and some On Demand content is not available for downloading. 5 shows on 5 devices at once. All functions and programming subject to change at any time.

LOCALS: Eligibility for local channels based on service address. Not all networks available in all markets.

HD: HD television required. Number of HD channels based on TV Plan.

Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.

Copyright/Trademark Notices: NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. NFL team names and uniform designs are registered trademarks of the teams indicated.

©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

©2019 InternetServicePartners. All Rights Reserved. The name CenturyLink and the pathways logo are trademarks of CenturyLink.