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Shop CenturyLink Internet plans

illustration showing devices which can be used with CenturyLink Fiber gigabit internet

CenturyLink Fiber Internet

Great for gaming and streaming on multiple screens

  • Speeds up to 940 Mbps
  • Virtually lag-free experience
  • Unlimited data

Limited availability. Service and speed may not be in your area.

illustration showing devices which can be used with CenturyLink simply unlimited internet

CenturyLink Simply Unlimited Internet

Great for daily tasks such as email, social media, and work/study

  • Speeds up to 100 Mbps
  • Self-installation available in most areas
  • Unlimited data

Limited availability. Service and speed may not be in your area.

Check availability in your area

landline phone connected to CenturyLink home phone service

Bundle CenturyLink Internet with home phone

Looking for savings? Add CenturyLink phone to your internet service to save on your bill while staying in touch with loved ones far and wide.

  • $10/mo off your home phone rate
  • Unlimited Nationwide Calling
  • 8+ call features including Call Forwarding

Add a TV plan from CenturyLink partners

Round out your home service package with TV plans from our trusted partners. We place or coordinate your order the same day you order CenturyLink Internet.

DISH

  • 190+ channels
  • 80K+ On Demand title library
  • 2-year TV price guarantee
  • Voice remote included

DIRECTV

  • 165+ channels
  • 65K+ on demand title library
  • Genie HD DVR
  • DIRECTV app for anywhere viewing

Requires internet-connected Hopper, Joey, or Wally device. Customer must press Voice Remote button to activate feature.

^^Available only in the U.S. (excl. Puerto Rico and U.S.V.I.). Limited to up to 3 concurrent streams. Restr’s apply. Visit directv.com/app for more information.