Welcome to CenturyLink^®
customer service

For help with your account, browse CenturyLink customer service topics here. Don’t have service yet? Contact CenturyLink by phone or order online now.

Existing Customers

New Customers

Technical support and
troubleshooting instructions

Shop CenturyLink Internet plans

CenturyLink Fiber Internet

Great for gaming and streaming on multiple screens

Speeds up to 940 Mbps
Virtually lag-free experience
Unlimited data

Limited availability. Service in select locations only.

CenturyLink Simply Unlimited Internet

Great for daily tasks such as email, social media, and work/study

Speeds up to 100 Mbps
Self-installation available in most areas
Unlimited data

Limited availability. Service in select locations only.

Check availability in your area

landline phone connected to CenturyLink home phone service

Bundle CenturyLink Internet with home phone

Looking for savings? Add CenturyLink phone to your internet service to save on your bill while staying in touch with loved ones far and wide.

$10/mo off your home phone rate
Unlimited Nationwide Calling
8+ call features including Call Forwarding

Add a TV plan from CenturyLink
partners

Round out your home service package with TV plans from our trusted partners. We place or coordinate your order the same day you order CenturyLink Internet.

DISH

190+ channels
80K+ On Demand title library
2-year TV price guarantee
Voice remote with Google Assistant^‡

DIRECTV

165+ channels
65K+ on demand title library
Genie HD DVR
DIRECTV app for anywhere viewing

^‡Requires internet-connected Hopper, Joey, or Wally device. Customer must press Voice Remote button to activate feature. The Google Assistant Smart Home features require Google account and compatible devices. Google is a trademark of Google LLC.

DIRECTV APP: Available only in the US. (excl Puerto Rico and U.S.V.I.). Req’s compatible device and data connection; data charges may apply. Not all channels available to stream. Limited to up to 5 concurrent streams. Restr’s apply. Visit directv.com/app for more information.

Welcome to CenturyLink®customer service